Airport Operations Ground Services (AOGS)

Course Duration – 6-8 months

A Ground Staff is responsible for attending the passengers before, after and in between the flight. An Airline Ground Staff is a major part of the aviation industry and they cannot be replaced with machines or computers.

Job Roles Ground Staff

A variety of job roles are available for ground staff. Airlines hire separate candidates for all types of work – from handling the flight maintenance to solving the queries of passengers. Candidates can choose any job role as per their interest. Some of the job roles are mentioned below.

Airline Operations Agent

Airline Ticket Agent

Airline Station Agent

Crew Schedule Coordinator

Sales Representative

Reservation Sales Agent

Ramp Planner

Passenger Service Agent

Flight Dispatcher